Delivary and Returns

  • Stone Essential ships the product in INDIA only.
  • Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.
  • Most orders are delivered within 5-7 days (exclude Saturday and Sunday). 
  • Delays in delivery can occasionally occur around public holidays or at times because of unforeseen circumstances, but we do our best to provide timely deliveries to all our customers.
  • Once the order is shipped, the tracking information is shared with the customer.
  • Stone Essential accept all major debit & credit cards (including MasterCard, Visa, RuPay), UPI and also provide Net Banking options across major Indian banks.
  • Currently, we are not offering Cash on Delivery.
  • We believe in customer satisfaction. So we allow refund for production defect products within 10 working days. No headaches or hassles.
  • Our return policy accommodates returns within 7 days from the delivery date.
  • Refund shall be made through the original payment mode within 5-7 business days.
  • Customer needs to wrap the products in the original packing they arrived in.  All returns must be in their original and purchased condition

What are you looking for?

Your cart